On behalf of Empire State Realty Trust, we are pleased to welcome you and your employees to our building. At Empire State Realty Trust, we pride ourselves on quality service and proactive attention to our buildings and our tenants. We hope to show you that being a tenant in one of our buildings is a pleasurable experience. Our tenants are our number one priority.
This informative tenant manual should answer most questions that you and your colleagues may have about 501 Seventh Avenue amenities and services, safety and security regulations and operating procedures. We have provided you with contact names, phone numbers for building personnel, as well as information concerning emergency situations, including community emergency service organizations and phone numbers.
Please take the time to review the contents of this online tenant handbook, to become familiar with the building and its procedures. As necessary, we will provide you with additional or updated information reflecting staff or policy changes. If you have additional questions or concerns, please contact the Building Office at 212-695-3617 or stop by our office located on the 15th Floor, Suite 1501, anytime between 8:30 a.m. and 5:30 p.m. Monday through Friday.
We look forward to servicing all your requirements and look forward to enjoying many years of your tenancy.
We perform for you.
Robert Pender